Headshot of Katy

Meet Katy

3rd Party Relationship Manager

My journey at Moneysupermarket Group...

... has been long and exciting – I wouldn’t want it any other way. I started 14 years ago working on the phones selling B2B. I quickly realised that talking and building relationships was one of my strong points.

After this, I was encouraged to move into an account management role and was then promoted to lead that team. I've moved through a number of operational management roles and was then given the opportunity to build a brand new product accuracy audit team to ensure all our products were correct for our customers at all times.

After managing this team for a number of years, I was looking for a new challenge. I was asked to project manage the onboarding of a Third Party call centre to assist with our busy times helping customers. This was something I had never done before, but I was encouraged and supported by everyone to use the experience and knowledge I’d learned at Moneysupermarket Group over the years.

Completing this project was a fantastic achievement for me and the call centre. As a result, I was moved into a new role as our 3rd Party Relationship Manager, given a number of other third parties to manage and lead other projects within the Customer Operations, and I love it!

The individual value that is given to each person who works here is incredible. You're given the permission to be your own unique-self and this is widely encouraged through all departments. ​But the people really have to be the best thing about working here. Everyone has a common goal and that’s to help customers save money. Why would you not like working for a company that does that?

It’s fast-paced, exciting and the benefits are fantastic. And though teams working across multiple sites can make it challenging, and sometimes I miss the face-to-face interaction, Moneysupermarket Group is always investing in new technology to keep collaboration levels at a really high level and everyone’s embracing this.

So I’d say if you’re looking for a role in a fast-paced, agile company that focuses on helping our UK customers save money, then you’re in the right place. If you work hard, treat people well and want to help, I’m sure you'll be a valuable asset.